Get the drama back on the screen
Book and track repairs for your protected devices below. Or, if you have a problem with your Sky equipment, call us free on 0800 561 4538* (even if you're not a Sky Protect Plus customer).
Repair your Sky equipment
Call 0800 561 4538*
*Calls may be recorded and monitored for quality and training purposes.
Help & Support
Don’t forget, it’s quick and easy to book, track and manage your claim online in My Account
If you can‘t find the answer to your question here, please call our dedicated UK helpline on 0800 561 4457.
(Calls may be recorded and monitored for quality and training purposes. Lines open 8am – 8pm 7 days a week.)
For details of how to contact us by post or email, please see our contact page.
How can I get another copy of my Sky Protect Device Insurance documents?
For another copy of your documents, please give us a call on 0800 561 4457. Calls may be recorded and monitored for quality and training purposes.
What are the Terms and Conditions of my policy?
Depending on the policy you have, you can read the Terms and Conditions for Sky Protect Mobile Insurance, Sky Protect Glass Insurance or Sky Protect Device Insurance.